GeekCool Guarantee

Here at GeekCoolInc.com.au we stand by the quality of our Exclusive Handmade range products. We work closely with our designers to produce and supply some of the best quality material and craftsmanship product in the market.

Therefore, we have no hesitation in providing our customer with a 30 Day Satisfaction Guarantee for all our Exclusive Handmade range products.

If for any reasons you are not happy with your purchase, please send your item(s) back to us within 30 Days of date of purchase, for a full product refund (excludes shipping cost charged at time of purchase).

The Not So Fine Prints:

We are very upfront with our refund policy, so here are the conditions you need to know:
1.     Item(s) must be in new condition. No scuffed marks or worn items accepted.
2.     Only item(s) purchased from our Exclusive Handmade range is entitled for refund.
3.     Full product refund does not include refund of shipping cost from either party.

Please contact us at sales@geekcoolinc.com.au and include your Name, Order number, Product name and Reasons for Refund. We will get back to you once we received your request.